Terms and Conditions

Effective Date: 6th Novemeber 2025

Welcome to Crestia Cloud (“we”, “our”, “us”). By using our web hosting services (“Services”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing or using our Services, you agree to these Terms. If you do not agree, you must not use our Services. We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on our website, and continued use of Services constitutes acceptance of the changes.

2. Services

We provide web hosting, domain registration, server management, and related services. The exact features of each hosting plan are described on our website. We reserve the right to modify or discontinue any feature or plan at any time.

3. Account Responsibilities

• You must provide accurate and complete information during account registration.

• You are responsible for maintaining the confidentiality of your account credentials.

• You are responsible for all activities under your account, including any violations of these Terms.

4. Payment and Refunds

• Payments are due in advance and must be made according to the selected billing cycle.

• Failure to pay may result in suspension or termination of your account.

• Refund policies are defined per plan. Refund requests will be processed according to our [Refund Policy].

5. Acceptable Use

You agree not to use our Services for any illegal, harmful, or abusive activity, including but not limited to:

• Distribution of malware or spam

• Hosting illegal content

• Unauthorized access to other systems

Violation of this section may result in immediate termination of Services without notice.

6. Data and Backups

• You are responsible for maintaining backups of your website and data.

• We may provide backup services, but we do not guarantee data recovery in case of loss.

7. Termination

We may suspend or terminate your account if you violate these Terms or engage in illegal activity. You may also terminate your account by following our account closure procedures.

8. Limitation of Liability

To the maximum extent permitted by law, [Your Company Name] will not be liable for:

• Loss of data or revenue

• Indirect, incidental, or consequential damages

• Downtime or interruptions caused by maintenance or technical issues

9. Indemnification

You agree to indemnify and hold harmless [Your Company Name], its affiliates, and employees from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in the courts of [Your Jurisdiction].

11. Contact Information

For questions regarding these Terms, please contact us at:
Email: info@crestiacloud.com
Phone: +977-9849674794